Security and SSL Policy

Effective Date: July 25, 2026

At StreetCanvass, protecting the security of our customers' personal information is one of our highest priorities. We are committed to maintaining appropriate technical, administrative, and organizational safeguards to help protect your information while you shop on our website.

This Security and SSL Policy explains the measures we use to promote a secure online shopping experience.


1. Our Commitment to Security

StreetCanvass is committed to:

  • Protecting customer information from unauthorized access.

  • Providing secure online transactions.

  • Maintaining the confidentiality of personal information.

  • Continuously improving our website security practices.

  • Working with trusted technology providers that follow recognized security standards.

While no online system can guarantee absolute security, we take reasonable measures to reduce security risks and protect customer data.


2. SSL Encryption

Our website uses Secure Socket Layer (SSL) encryption (or equivalent Transport Layer Security (TLS) technology) to protect information transmitted between your browser and our website.

SSL/TLS encryption helps protect:

  • Personal information

  • Login credentials

  • Billing information

  • Checkout details

  • Communication between your browser and our servers

You can verify that your connection is secure by checking for:

  • The padlock icon in your web browser.

  • The use of https:// at the beginning of our website address.


3. Secure Payments

All payment transactions are processed through trusted third-party payment providers using secure encrypted connections.

Payment providers are responsible for securely handling payment information and are expected to comply with recognized payment security standards, including PCI DSS (Payment Card Industry Data Security Standard) where applicable.

StreetCanvass does not store customers' full credit or debit card numbers on its servers.


4. Data Protection

We take reasonable steps to protect personal information against:

  • Unauthorized access

  • Accidental loss

  • Alteration

  • Misuse

  • Disclosure

  • Destruction

Security measures may include:

  • Encrypted communications

  • Access controls

  • Authentication procedures

  • Security monitoring

  • Regular software updates

  • Risk management practices


5. Customer Account Security

If you create a customer account, you are responsible for helping to protect your account by:

  • Choosing a strong password.

  • Keeping your login credentials confidential.

  • Not sharing your password with others.

  • Logging out when using shared or public devices.

  • Contacting us immediately if you suspect unauthorized access.


6. Fraud Prevention

To help protect our customers and our business, orders may be reviewed using fraud prevention measures.

These measures may include:

  • Payment verification

  • Address verification

  • Order review

  • Identity confirmation where appropriate

  • Risk assessment

If suspicious activity is detected, we may delay, verify, or cancel an order to help prevent unauthorized transactions.


7. Third-Party Service Providers

StreetCanvass works with reputable third-party providers that support the operation of our website, including services for:

  • Payment processing

  • Website hosting

  • Order management

  • Shipping and logistics

  • Analytics

  • Customer communications

These providers may process information on our behalf and are expected to implement appropriate security measures consistent with applicable legal requirements.


8. Website Monitoring

We may use monitoring tools to help identify:

  • Unauthorized access attempts

  • Malicious activity

  • Technical vulnerabilities

  • Website performance issues

  • Security incidents

Monitoring helps us maintain the integrity and reliability of our online services.


9. Customer Responsibilities

Customers also play an important role in maintaining online security.

We recommend that you:

  • Keep your devices updated.

  • Use reputable antivirus software.

  • Avoid using public Wi-Fi for sensitive transactions where possible.

  • Verify that you are visiting our official website before entering personal information.

  • Never share your account password with anyone.


10. Security Incidents

If we become aware of a security incident affecting customer information, we will respond appropriately in accordance with applicable legal requirements.

Where required by law, affected individuals and relevant authorities will be notified within the applicable legal timeframes.


11. Continuous Improvement

Cybersecurity is an ongoing process.

StreetCanvass regularly reviews and improves its security practices to respond to:

  • Emerging threats

  • Technological developments

  • Industry best practices

  • Changes in legal and regulatory requirements


12. Policy Updates

We may update this Security and SSL Policy from time to time to reflect improvements in our security practices, technology, or legal obligations.

The latest version will always be published on this page with the updated effective date.


13. Contact Us

If you have any questions regarding this Security and SSL Policy or believe you have identified a security concern relating to our website, please contact us:

StreetCanvass

Business Address
38 Brackendale Dr
Walsall WS5 4BZ
United Kingdom

Email: support@streetcanvass.com

Phone: 07412 947172

We appreciate your trust and remain committed to maintaining a safe, secure, and reliable online shopping experience.