Privacy policy

Privacy Policy

Effective Date: July 25, 2026

At StreetCanvass ("we," "our," or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Company Information

StreetCanvass

Business Address
38 Brackendale Dr
Walsall WS5 4BZ
United Kingdom

Email: support@streetcanvass.com

Phone: 07412 947172

2. Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely by our payment providers)

  • Order history

  • Customer support communications

Device Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Language preferences

  • Time zone

  • Pages viewed

  • Referring website

  • Shopping behavior on our website

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, measure website performance, and deliver relevant advertising. Please see our Cookie Policy for more information.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Verify payments

  • Prevent fraud and unauthorized transactions

  • Deliver products

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Personalize your shopping experience

  • Respond to inquiries

  • Comply with legal obligations

  • Conduct analytics and performance reporting

  • Send marketing communications (only where permitted or with your consent)

4. Legal Basis for Processing (UK GDPR / EU GDPR)

Where applicable, we process personal information based on one or more of the following legal grounds:

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent (where required)

5. Payment Information

We do not store your complete payment card information.

Payments are securely processed by trusted third-party payment providers that comply with industry security standards, including PCI DSS requirements.

6. Sharing Your Information

We may share your information only when necessary with trusted service providers, including:

  • Payment processors

  • Shipping and delivery partners

  • Fraud prevention services

  • Customer support providers

  • Analytics providers

  • Marketing platforms (where permitted)

  • Government or regulatory authorities when legally required

We do not sell your personal information to third parties.

7. Shopify

Our store is hosted on Shopify, which provides the ecommerce platform that enables us to sell our products.

Shopify processes customer information in accordance with its own privacy practices and applicable data protection laws.

8. Google Services

We may use services provided by Google, including:

  • Google Analytics

  • Google Ads

  • Google Shopping / Google Merchant Center

These services may use cookies and similar technologies to help us understand website usage, measure advertising performance, and improve customer experience.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce agreements

  • Maintain business records

When information is no longer required, it is securely deleted or anonymized where appropriate.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to certain processing activities

  • Request data portability

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the appropriate supervisory authority

To exercise your rights, please contact us using the information provided below.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While no online system can guarantee absolute security, we continually work to maintain appropriate security measures.

12. International Data Transfers

Your information may be processed in countries outside your country of residence. Where required by law, appropriate safeguards are implemented to protect your personal information during such transfers.

13. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

The updated version will be posted on this page with a revised effective date.

16. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us:

StreetCanvass

Address
38 Brackendale Dr
Walsall WS5 4BZ
United Kingdom

Email: support@streetcanvass.com

Phone: 7412 947172

We will make reasonable efforts to respond to privacy-related inquiries as promptly as possible.