User-Generated Content Policy

User-Generated Content Policy

Effective Date: July 25, 2026

At StreetCanvass, we value the creativity, opinions, and experiences shared by our customers. This User-Generated Content Policy explains the rules governing content submitted, posted, or shared by customers through our website, social media channels, product reviews, or other interactive features.

By submitting content to StreetCanvass, you agree to this User-Generated Content Policy.

1. What Is User-Generated Content?

User-generated content ("UGC") includes any content voluntarily submitted by customers, including but not limited to:

  • Product reviews

  • Ratings

  • Comments

  • Testimonials

  • Photos

  • Videos

  • Social media posts mentioning or tagging StreetCanvass

  • Questions and answers

  • Feedback submitted through our website

2. Ownership of Your Content

You retain ownership of any content that you create and submit.

However, by submitting content to StreetCanvass, you grant us a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, publish, display, distribute, adapt, translate, and promote that content for purposes related to our business, including:

  • Displaying reviews on our website

  • Marketing and promotional materials

  • Social media channels

  • Advertising campaigns

  • Email marketing

  • Product pages

  • Customer testimonials

This license remains in effect unless and until the content is removed where legally required or otherwise agreed.

3. Content Standards

You agree that any content you submit:

  • Is truthful and based on your genuine experience.

  • Does not contain false or misleading information.

  • Does not infringe the intellectual property rights of others.

  • Does not violate any applicable law or regulation.

  • Does not contain confidential information belonging to another person.

  • Does not promote illegal activities.

4. Prohibited Content

You may not submit content that:

  • Contains abusive, offensive, threatening, or defamatory language.

  • Includes hate speech or discriminatory content.

  • Contains obscene, sexually explicit, or violent material.

  • Promotes illegal products or services.

  • Includes spam, advertisements, or promotional links.

  • Impersonates another individual or organization.

  • Contains malicious software or harmful code.

  • Violates another person's privacy or legal rights.

StreetCanvass reserves the right to remove such content without prior notice.

5. Product Reviews

We welcome honest customer reviews, whether positive or negative.

Reviews should:

  • Relate directly to the purchased product or shopping experience.

  • Be respectful and constructive.

  • Reflect your genuine opinion.

We do not edit customer reviews to change their meaning, although we may correct obvious formatting issues or remove content that violates this policy.

6. Social Media Content

If you:

  • Tag StreetCanvass,

  • Mention our brand,

  • Use one of our campaign hashtags, or

  • Respond positively to a request from us to feature your content,

you acknowledge that we may request permission to repost or feature your content on our website, social media channels, or marketing materials.

Where required, we will seek your permission before using identifiable content.

7. Moderation

StreetCanvass reserves the right, but is not obligated, to review, moderate, edit, or remove user-generated content that:

  • Violates this policy.

  • Violates applicable laws.

  • Infringes intellectual property rights.

  • Is fraudulent or misleading.

  • Is unrelated to our products or services.

  • May expose customers or our business to legal or reputational harm.

8. Intellectual Property

By submitting content, you confirm that:

  • You own the content or have permission to submit it.

  • Your submission does not infringe any copyright, trademark, privacy, or other legal rights.

  • You have obtained any necessary permissions from individuals appearing in photos or videos you submit.

You agree to indemnify StreetCanvass against claims arising from content submitted in violation of these representations, to the extent permitted by applicable law.

9. Privacy

Any personal information contained within user-generated content will be handled in accordance with our Privacy Policy.

Please avoid including sensitive personal information, such as payment details, government-issued identification numbers, or other confidential information, in public submissions.

10. Removal Requests

If you wish to request the removal of content that you have submitted, please contact us.

We will review your request and respond in accordance with applicable law and our operational requirements.

Some content may need to remain available where required for legal, regulatory, or fraud-prevention purposes.

11. Policy Updates

We may update this User-Generated Content Policy from time to time to reflect changes in our services, legal obligations, or moderation practices.

The latest version will always be published on this page with the updated effective date.

12. Contact Us

If you have any questions regarding this User-Generated Content Policy, please contact us:

StreetCanvass

Business Address
38 Brackendale Dr
Walsall WS5 4BZ
United Kingdom

Email: support@streetcanvass.com

Phone: 07412 947172

We appreciate our customers' contributions and thank you for helping us maintain a respectful, trustworthy, and engaging community.